Customer Care Specialist (Call Center)


WPS Health Solutions, Hampton, VA

The Customer Care Specialist answer inquiries from beneficiaries, providers, and other affiliated representatives or groups regarding TRICARE eligibility, benefit determinations, and claims adjudication questions or problems. I own my actions. Receive telephone, written, fax, and e-mail inquiries concerning TRICARE eligibility, benefits determinations, and claims adjudication questions or billing...

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